Version 2026-09-30
Grevvo exists to help prevent fraud between people who trade with each other, and to make data transparent, so you can judge who you deal with and trade more safely.
We are not a party to any trade. We do not sell, hold, inspect, pay for or deliver anything, and we do not guarantee any user, item or trade. We are not liable for fraud, loss or damage caused by another user, to the extent the law allows. What you decide to trade, with whom, and how you pay is your own decision and your own risk.
These Terms of Service (“Terms”) govern your use of Grevvo, including the mobile app and the pages served from this domain (together, the “Service”). The Service is operated by [LEGAL ENTITY NAME], registration no. [CVR/REGISTRATION NUMBER], of [REGISTERED ADDRESS] (“Grevvo,” “we,” “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Grevvo helps people trading items with each other, for example through marketplace listings, classifieds or social media, to put a tamper-evident record of an item on a ledger and to see signals about the account behind it. Grevvo is not a marketplace, escrow service, payment processor, insurer, arbitrator or background-check provider. We do not buy, sell, hold, inspect or take ownership of any item, and we are not a party to any trade between users. Any purchase, sale or exchange happens entirely between you and the other user, outside the Service, on terms you agree between yourselves.
You must be at least 18 years old, or the age of legal majority where you live, to use the Service.
An item you put on the ledger (a “Ledger Entry”) is a photo taken through our in-app camera, with checks that make it harder to fake or stage, together with a cryptographic signature and technical details. We store the image, a fingerprint of it (a perceptual hash) and related signals, as described in our Privacy Policy.
A Ledger Entry shows that a certain image was captured, at a certain time, by a certain account, through Grevvo. It does not show the condition, authenticity or ownership of the item, that it may legally be sold, or that any trade involving it happened honestly or at all.
Accounts earn XP and a level (New, Bronze, Silver, Gold, Platinum or Diamond), worked out automatically from things such as linked social accounts, completed trades, reviews and disputes on Grevvo. When you look up an item, we may also show “things to consider”: short notes about signals we noticed, such as a new account, few reviews, an open dispute or a photo that matches another one.
Levels and notes reflect what we can see on Grevvo only, at the moment they are shown. They are:
How levels and notes are worked out may change at any time. You are solely responsible for your own judgment and checks before trading with anyone, whatever their level.
After a trade, you can review the other user. Reviews must be honest and about a real trade. We may hide reviews that break these Terms.
If a trade went wrong, you can open a dispute and add evidence. The other user can answer, and our team may review the case. We may pause an account while a dispute is looked at, and an upheld dispute lowers an account's XP and may be shown on its items.
Disputes exist to flag problems to other users. They are not arbitration, mediation, insurance or a payment guarantee. Grevvo does not hold, refund or reimburse money exchanged between users, does not promise any outcome or timeline, and may decline to act on a report.
You agree not to: stage, falsify or manipulate a Ledger Entry or photo; fake trades, reviews, disputes or linked accounts; make accounts to farm rewards or trust; use the Service for a trade you know is fraudulent, stolen or illegal; harass or impersonate anyone; get round verification, limits or an account pause; or interfere with the Service or its security.
Some features may need a paid subscription, billed through Stripe. Subscriptions renew automatically until cancelled; you can cancel at any time, and access continues until the end of the period you paid for. Fees are non-refundable except where the law requires otherwise.
We may give rewards when someone you invited starts using Grevvo. Rewards are limited, and we may take them back if they were obtained through fake accounts, staged photos or other abuse.
The Service works with other services, such as Facebook and Discord for signing in and linking accounts, and Stripe for payments. Their own terms and privacy policies apply to your use of them, and we don't control them.
Grevvo, its logos, level emblems and app design belong to us. You keep ownership of the photos and text you add, and give us a licence to store, process and show them as needed to run the Service, for example on the page reached by scanning an item's code.
The Service is provided “as is” and “as available.” To the fullest extent the law allows, we give no warranties, express or implied, including that the Service will be uninterrupted or error-free, or that any level, note, review, dispute or verification is accurate, complete or a reliable guide to anyone's conduct.
Grevvo is a service that seeks to prevent fraud and make information transparent. It does not control, and is not responsible for, what users do. To the fullest extent the law allows, Grevvo is not liable for any loss or damage arising from a trade or contact between users, including fraud, scams, theft, counterfeit or misdescribed items, non-payment or non-delivery, whatever that user's level, notes, reviews or history on Grevvo, and whether or not we could have noticed it.
We are also not liable for indirect or consequential loss, such as lost profit or lost data. Where liability can't be excluded, our total liability to you for any claim relating to the Service is limited to the greater of what you paid us in the 12 months before the claim, or [amount, e.g. DKK 500].
Nothing in these Terms limits liability that can't be limited under mandatory law, including liability for our own intent or gross negligence, or your statutory rights as a consumer.
You agree to cover Grevvo's claims, losses and costs arising from your use of the Service, your content, your trades with other users, or your breach of these Terms.
We may suspend, pause or close an account that breaks these Terms, is part of an unresolved dispute, or that we reasonably believe puts other users at risk. You can stop using the Service and delete your account at any time from the app; see our Privacy Policy for what happens to your data.
We may change the Service and these Terms. When the Terms change in a way that matters, we will ask you to accept the new version in the app. Using the Service after a change means you accept it.
These Terms are governed by Danish law, without regard to conflict-of-law rules. Disputes between you and Grevvo (not between users) may be brought before the Danish courts. If you are a consumer living in the EU or EEA, you keep the protection of the mandatory consumer law of your country, and the right to bring proceedings there.
[LEGAL ENTITY NAME] · [CONTACT EMAIL] · [REGISTERED ADDRESS]